Park Facilities Manager
The Park Facilities Manager oversees the day-to-day maintenance of the entire park facility. This includes responsibility for all routine, reactive, and preventative maintenance to ensure the park’s infrastructure remains functional and meets Little Island’s operational standards. The role involves leading the development and execution of a comprehensive maintenance program for all park facilities, such as public and performance spaces, back of house areas including restrooms, dressing rooms and storage areas. The manager directly supervises the facilities team to ensure maintenance tasks are completed efficiently and tracks work to improve overall operations. Additional responsibilities include managing inspections, overseeing repairs, resolving maintenance issues to minimize disruptions, and supporting special park projects. This position reports to the Senior Director of Park Operations.
About the Role
- Annual Salary Range: $90,000 – $95,000
- Job Type: Year-Round
- Employment Classification: Full-Time, Exempt
- Schedule Expectations: Flexible, with weekend and evening shifts as required
- Work Environment: Primarily onsite, with some remote work flexibility
- Start Date: April 15, 2025
- How to Apply: Please click the ‘Apply Here’ button below. For accommodations during the application or interview process, contact jobs@littleisland.org
What You’ll Do
Maintenance and Technical Operations:
- Perform skilled mechanical maintenance on facility systems (HVAC, plumbing, electrical, irrigation, etc.)
- Oversee the maintenance of park equipment, furniture, and fixtures.
- Manage Facilities Supervisor, Technicians, and other facilities staff, ensuring effective vendor management and troubleshooting. Responsible for ensuring the internal facilities team is trained to perform key maintenance tasks and identifying when work should be outsourced to vendors. Build and maintain relationships with vendors to ensure high-quality service delivery.
Project and Departmental Management:
- Oversee the facilities team, consisting of 3 technicians, a supervisor, and an admin, including hiring, onboarding, training, and supervision.
- Lead Facilities team projects, ensuring timely and efficient task completion. Ensure accountability for Upkeep and the tracking of all projects, ensuring accurate documentation and progress monitoring across all tasks.
- Plan and execute capital maintenance projects as needed in collaboration with park leadership.
- Negotiate and manage relationships with consultants and vendors.
- Develop and maintain systems to improve operational efficiency and address changing demands, including staffing, training, storage, and work order/inventory management, with support from the Horticulture and Facilities Associate.
- Partner with the Park Operations team in planning and conducting quarterly staff training and team-building meetings.
Safety and Compliance:
- Participate as a key member of the Safety Working Group to ensure safe operations across the park.
- Ensure compliance with regulations, policies, and safety standards.
- Develop maintenance plans and budgets in partnership with the Senior Director of Park Operations.
Cross-Departmental Collaboration and Support:
- Collaborate with Park Managers, Horticulture, and General Operations teams within the Park Management Collaboration working group to integrate Facilities operations across park activities. Ensure the co-management of all park spaces, fostering a balanced and safe operation through shared leadership and effective coordination.
- Maintaining IT resources and equipment in the park in partnership with the operations team, production, and external IT vendor.
Additional Duties:
- Perform other tasks as assigned.
What You Bring
- 5-8 years of experience in facilities management, including hands-on technical work.
- Certifications in relevant trades such as HVAC, electrical, plumbing, or mechanical systems are strongly preferred.
- Strong knowledge of construction, building systems, and maintenance best practices.
- Experience supervising teams, with the ability to manage and train staff effectively.
- Excellent problem-solving, troubleshooting, and decision-making skills.
- Ability to project manage and oversee multiple projects simultaneously while maintaining high standards of work quality. Knowledge of Upkeep or similar project tracking software a plus.
- Experience with vendor management, including contract negotiation and oversight.
- Strong leadership skills, with an understanding of team dynamics and responsibilities.
- Knowledge of safety protocols and compliance with regulations.
- Comfort working outdoors for extended periods in various weather conditions (light rain, summer heat, direct sunlight).
- Ability to transport or lift items weighing up to 30 lbs.
- Eligibility to work in the U.S.
Benefits and Perks
- 15 Vacation Days (prorated based on hire date), up to 3 Personal Days, 7 Sick/Safe Days, up to 10 Little Island Observed Holidays, 2 Floating Holidays
- Health Benefits: Medical, dental & vision care (available first of the month after hire date)
- Flexible spending accounts
- 401(k) retirement plan with company match (eligible after 90 days)
- Commuter benefits
- Basic Life Insurance, Short & Long-Term Disability
- Employee Assistance Program
- Partial cell phone reimbursement
- Access discounts at neighborhood businesses
Life at Little Island
- Park employees will spend time onsite at Little Island working in outdoor weather conditions, navigating the entire park multiple times a day, and interacting with park visitors to ensure operations are running effectively. Little Island is ADA compliant, and park employees are committed to fostering an inclusive environment for each other and our park’s visitors.
- Little Island’s Headquarters, located near the park, provides an open floor plan office, shared work areas and kitchen, a locker room, and rehearsal space. It is a dynamic and multi-use space where employees and artists can collaborate, connect, and unwind in between shifts, meetings, and events.
- Little Island is a proud equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender identity or expression, national origin, age, disability, familial or veteran status, sexual orientation, or any other legally protected status. In short, you are welcome here no matter who you are, where you come from, or what you look like. Our park is for everyone, and so is our workplace.